The closure of Inbox was hinted at when Google rolled out the new Gmail to users earlier in the year.
Google plans to shut down its Inbox email app as it refocuses on Gmail as its preferred email client. The app presented features not found in the Gmail experience and earned itself some faithful users as a result.
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Inbox by Gmail launched in 2014 with the intention of fast-tracking some unique features to adventurous, mobile-first users like attachment content previews in the list view, auto-generated Smart Replies or priority tags for certain senders.
For me, Inbox was an attempt to simplify email and while it certainly had some interesting features, Inbox was too simplified and not really usable because of that. In fact, most of its best features have, including Unified Inbox. Key among those features will be bundling, that can help users customise inbox tabs and notifications.
When I reviewed Inbox back in 2014 I quickly realized that the service was not something that I wanted to use. At that time, the company will discontinue the app. While the exact date was not mentioned by the company, Google did release a Support Guide so that users of Inbox can make the transition to Gmail. Inbox was also a lot cleaner than Gmail, which tends to feel cluttered. Whether that is going back to the Gmail app, or using a third-party app/service.