Civil Aviation Minister Suresh Prabhu has also directed officials to prepare a comprehensive safety audit plan involving assessment of safety parameters of all scheduled airlines, aerodromes, flying training schools and MROs with immediate effect. "As soon as we took off, the air conditioners were not working".
An official with India's national aviation regulator told the Press Trust of India the crew "forgot to select (the) bleed switch" to maintain the aircraft's cabin pressure. The Air hostesses, instead of helping passengers, were busy in their own things.
If a plane loses cabin pressure at altitude, the passengers suffocate unless they have an alternate source of oxygen. It added: "All guests were deplaned safely and taken to the terminal".
Other passengers complained that they were forced to sit in the aircraft for long, no breakfast was served and there was no information from the airline.
'Passengers were in a state of shock' Ankur Gala, 38, one of the five passengers taken to Nanavati Hospital, had bloodstains on his pants. It added that 144 of the original flight's passengers have been transported to Jaipur on a different flight, and 17 decided "to travel at another point in time".
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Suddenly the oxygen masks dropped and passengers began to complain of headache and nose-bleeding.
"All the passengers were panicking, those sitting at the back and who were unable to wear the masks started bleeding from their mouths and noses". Showing deep regrets about the incident, the Airways also said, "The airline is making alternative flight arrangements for guests on this flight". They announced after 15 minutes that we're landing but didn't even tell where.
"I saw many people having nose bleeds..."
Five were taken to a hospital and later released, according to Jet Airways.
The Ministry of Civil Aviation took cognisance of the incident in Jet Airways Mumbai-Jaipur flight earlier today and requested the Directorate General of Civil Aviation (DGCA) to file its report immediately on the issue.